If your order is cancelled, you will receive an important notice regarding
your order via e-mail which will explain the reason for the cancellation.
You will not be billed for any cancelled items. If you are interested
in alternative products, please contact a Customer Service Specialist
by e-mail (customerservice@ussoccerstore.com)
for a recommendation.
Important Note: Transactions declined due to an Billing Address
Mismatch will always cause a temporary hold on funds in the customer's
account. This is due to the fact that we must authorize the
transaction before we can verify the address. If the address doesn't
match, we stop the transaction, but the temporary hold has already
been put in place. The hold is not actually placed by us, but placed
by the customer's own bank. Most commonly, this is held for 3-7 days
and then removed from your account. Once we get your correct billing
information, we will process your credit card again. This will cause a
second charge on your account. Please remember that the first charge
will be removed by your bank in 3-7 business days. If you have any
questions, please contact our customer service department. |
